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I never received my text code

If you have not received our 6 digit code, it may be located in the SPAM folder of your text messages. If you are unsure of where to find this folder you can follow the steps below. If you are still unable to locate the code, please send us a message at support@shoprrewards.com.

iPhone (iOS)

  1. Open the Messages app

  2. Tap on Filters (top left corner)

  3. Select Unknown & Junk

  4. Look through messages from unknown senders

  5. Tap the message, select Not Spam, and tap Move to Messages

Android

Since Android users can have more than one options, we have included steps for the two most commonly used Android messaging apps below

Samsung Messages

  1. Open the Messages app

  2. Tap the three dots menu (top right)

  3. Select Settings

  4. Tap Block numbers and messages

  5. Tap Blocked messages to see filtered messages

  6. Optional: Long-press the message, tap Unblock

Google Messages

  1. Open the Messages app

  2. Tap the three dots menu (top right)

  3. Select Spam & blocked

  4. Optional: Tap on the message, tap Not spam

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