1. My link isn't clickable on Instagram

Instagram has a special place to put a link, so it is important to paste it in where it says 'Website.'
To make your bio link clickable, please visit https://www.instagram.com/accounts/edit/ and paste you Shorby bio link in the website field:

It ensures your Shorby link will be clickable in your Instagram profile.

If you added a biolink to the right place, but it isn't clickable, please contact Shorby support team for some detailed troubleshooting.


2. Clicking on the link leads to the "Sorry, this page isn't available" Instagram message

It is a security thing which appears on Instagram: it checks the link you have in your bio to make sure there is no risk for Instagram. It pops up randomly with any link, not just with the shor.by ones.
This page will stop appearing within the next few hours after it first appeared.

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