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What is Reserve Staf? Why do I need it?
What is Reserve Staf? Why do I need it?
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

Congrats, you posted an event and applicants are rolling in!

After you accept an applicant for a position, they are alerted to confirm. Upon their confirmation, they are set to work your event!

ShortStaf has developed a proprietary Reserve Staf SOS system to help have your back in the event of a last minute cancellation by your confirmed Staf member.

Confirmed Staf members will be alerted to "check-in" for their shift @ 24 hours prior to the start time.  They will have 18 hours to respond.  If they fail to "check-in" by 6 hours prior to the start time, they will be removed from the position.  

At this time, ALL REMAINING ACCEPTED applicants will be alerted that the position has re-opened and will be able to confirm to work, and new Staf members will have the opportunity to apply. This is why it's important to accept as many applicants as you'd like to build your accepted Reserve List.  

Confirmation of an already accepted Staf member can happen without any intervention by the Host.  The Host will only need to be involved in this last-minute process if/when there is no available Reserve Staf and new applicants need to be viewed and accepted.  

Make sure you DECLINE any Staf member that you wouldn't want potentially working your event!

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