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How to Reset Your Password

If you have an active shots Vault account but not able to access it

Anthony Torralbo avatar
Written by Anthony Torralbo
Updated over 8 months ago

If you have forgotten the password associated with your Vault account, you can easily reset it via this link here.

Steps below will show you what to do after you go to the link:

  • You will be taken to this page where it will ask you for the email address associated with your Vault account

  • An email will be sent to you within the next few minutes with a link and instructions on how to reset your password​

  • Once you have clicked on the link, you will be taken to the page below to create your new password

Password requirements

  • Minimum of 12 characters

  • Must contain at least one alpha-numeric character

  • Must contain one special character (e.g., !, @, #, or &)

You will need to log back in with 2 requirements:

  • Username - your company email address

  • Password - whatever you chose

If you are still experiencing log in issues, please reach out to us at scadmin@extremereach.com

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