Go to the Customer List > "Import Customers" (Note that if you do not see this option please contact us and we can help you get that set up).
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Click "Import Customers" 
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Choose your data file (.CSV file) 
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Import Customer as an 'account'/'lead'/'prospect' OR choose whether the list is entirely made up of just 'accounts' or just 'leads'  
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Does the first line of your file contain column names? Select "Yes" if it does.
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Duplicate records : Skip/overwrite or duplicate the customers upon import
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Advanced options are available with the options for 'Delimiter character' , 'Escape character' , 'and 'Enclosure character'
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Click "Upload" 
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Verify > the import tool should match up most of the fields automatically. However, if the title of the columns are not the same as the field names in ShowroomHQ you may have to manually map the fields yourself.
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*Note that you can add multiple locations and contacts from this page by clicking "Add another location mapping information" or "Add another contact mapping information". 
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Click "Next" 
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Preview > this step will ensure that the fields have been mapped correctly and there are no errors. If there are errors in the import, they will be listed by customer. If there are no errors, and all look good click "Next" 
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Your customer list will begin importing
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Import Complete > any errors with the import will appear here with a file that can be downloaded to review any changes that need to be made

Go to Company Settings

Import > Select the import that you wish to remove

Click "Delete records"