Withdrawals
Who can withdraw funds?
You’ll need an active subscription to withdraw funds from your Shuffle account to a linked bank account. If your subscription has expired, please resubscribe to use this feature again.
How long do withdrawals take?
Withdrawals can take up to 3 business days to process.
If it has been longer than 3 business days, please contact Customer Support through the Shuffle app and follow the prompts to track your withdrawal.
Please have these details ready:
Date of your withdrawal request
Withdrawal amount
Bank name
Account number
Sort code
Example
Date: Oct 22
Amount: £25.98
Bank: Monzo
Account number: 12345678
Sort code: 12-34-56
How do I withdraw funds?
In the Shuffle app:
Go to the Activity page.
Tap Withdraw in the Available Reward tab.
Enter the amount, then tap Continue.
Review your bank details, then tap Continue.
When you see the confirmation screen, tap Close.
Can I choose which bank account to withdraw to?
Not at the moment. Withdrawals are automatically sent to your default linked bank account.
To make a different bank account your default, remove any linked accounts you do not want to use for withdrawals.