We're sorry to hear you're thinking about closing your Shuffle account. If there's anything we can do better, then please let us know and give us the opportunity to make Shuffle better for you and the next person. You can contact us directly in the app.
If you're still set on closing your account, follow the steps below:
Make sure your rewards wallet is empty. (If empty skip to Step 3)
Withdraw your remaining balance to your linked account and ensure it has been completed before disconnecting your bank account.
Login to your Shuffle app, Navigate to your "Profile" tab
Scroll down to "Account Settings"
Click on "Delete Account"
Confirm and tap on "Begin Account Deletion" and follow the prompts!
**Please note:
Deleting your account does not automatically cancel your subscription.
Shuffle subscriptions are managed through Apple App Store or Google Play (depending on your device), so you’ll need to cancel it directly through your device settings by navigating to Subscriptions and selecting Shuffle to cancel.