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How do I make a complaint?

We're sorry to hear you want to raise a complaint. If there's anything we can do better, then please let us know and give us the opportunity to make Shuffle better for you and the next person.

Complaints

  1. If you’re unhappy, contact us at: complaints@shuffle.finance

  2. If we can’t resolve your complaint, you can escalate it to the Financial Ombudsman Service.

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