How to edit or cancel a job
Updated over a week ago

We understand that things can change from time to time. With our easy-to-use technology, you can adjust request details including the date and time, or even cancel the request entirely if your requirements change.

Editing a job

When editing the start or end time of a shift, we recommend providing a minimum of 4 hours' notice before the scheduled start time. This allows Sidekicks enough time to adequately adjust their work schedules

  1. Select the request in your ‘Requests’ dashboard

  2. Click the 3 dots for more options, and select ‘Edit request’

  3. Edit the required details, and click ‘Save changes’. All Sidekicks on your ‘To review’ or ‘Hired’ tab will be notified the job details have changed.

Reopening a filled job

Need additional Sidekicks for your request? Reopen your request effortlessly to notify available and qualified Sidekicks.

  1. Select the filled request in your ‘Requests’ dashboard

  2. Click ‘Need more Sidekicks’

  3. Select how many more Sidekicks you need, and if you wish to review applicants or automatically hire applicants as they apply, and click ‘Confirm’.

Cancelling a job

In the case of cancellations with less than 4-hour notice, the shift minimum (4 hours, or as per the Modern Award in Australia) will be charged to compensate the Sidekicks

  1. Select the request in your ‘Requests’ dashboard

  2. Click the 3 dots for more options, and select ‘Cancel request’

  3. Select a cancellation, and click ‘Confirm’. All Sidekicks who were hired to your request will be notified of the cancellation

Visit our Help Centre to learn more:

  • Sidekicker gives you the control to increase rates for Sidekicks. For more information on Pay Above Awards, visit our Help Center.

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