For Sidekicks

Tips for completing shifts, how payment works, and how to stay safe while working shifts through the platform.

Charlotte Hill avatar Steph Drilon avatar Bianca Jafari avatar +1
55 articles in this collection
Written by Charlotte Hill, Steph Drilon, Bianca Jafari and 1 other
Before My Shift

What happens when I apply for a shift?

How to apply for a shift, how long your application can take, how to withdraw your application, and why applied jobs may disappear.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Can I apply for two jobs that are scheduled for the same time?

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Written by Steph Drilon
Updated over a week ago

How long will it take to find out if I've gotten a shift?

What happens and how long it can take once you've applied for a Sidekicker shift.
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Written by Steph Drilon
Updated over a week ago

What do I do when I am selected for a shift?

What to do once you're selected for a shift
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Written by Steph Drilon
Updated over a week ago

How do I confirm my shift?

A bit about our text confirmation system, how it works, and why we use it.
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Written by Steph Drilon
Updated over a week ago

How can I remove my application from a Sidekicker job?

What to do if you can no longer make it to a Sidekicker shift.
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Written by Steph Drilon
Updated over a week ago

What do I wear to a hospitality shift?

What do clients expect me to wear?
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Written by Steph Drilon
Updated over a week ago

What do I do if I can't contact the client on a shift I've been hired for?

If you have a question about one of your shifts and you can't get in contact with the client, our support team is here to help!
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Written by Steph Drilon
Updated over a week ago

How can I navigate my dashboard?

Open, applied, active, awaiting review, completed and passed projects
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Written by Steph Drilon
Updated over a week ago
Policies And Responsibilities

Sidekicker Performance Policy

This is a detailed summary of the Sidekicker Performance Policy your account is privy to while using the Sidekicker platform.
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Written by Steph Drilon
Updated over a week ago

Your responsibilities as a Sidekick

How withdrawing from a shift affects you
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Written by Steph Drilon
Updated over a week ago

Work Health, Safety & Wellbeing Policy

An overview of Sidekicker's health & safety objectives, action plans, responsibilities and action plans.
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Written by Steph Drilon
Updated over a week ago

Workplace Bullying Policy

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Written by Steph Drilon
Updated over a week ago

Anti-Discrimination and Sexual Harassment Policy

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Written by Steph Drilon
Updated over a week ago

Drug and Alcohol Policy

An overview of Sidekicker's drug & alcohol policies, your responsibilities, and how to access support.
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Written by Steph Drilon
Updated over a week ago

Grievance Resolution Policy

How to escalate a complaint, concern or problem, Sidekicker's processes for resolution, and action plans.
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Written by Steph Drilon
Updated over a week ago

Social Media Policy

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Written by Steph Drilon
Updated over a week ago

How is my star rating determined?

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Written by Steph Drilon
Updated over a week ago

Sidekicker Staff Interaction Policy

The policies and guidelines surrounding your interactions with Sidekicker staff, including city staff, supervisors, and support staff.
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Written by Steph Drilon
Updated over a week ago

Why did I receive poor feedback about my Sidekicker shift?

Information about why you may have received poor feedback, a low star rating, or a performance infraction for your recent Sidekicker shift.
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Written by Steph Drilon
Updated over a week ago

What if a business contacts me outside of Sidekicker to offer me a shift?

What to do if a client offers you a shift outside of the Sidekicker platform.
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Written by Steph Drilon
Updated over a week ago

What qualifications and certificates do I need to work in Aged Care?

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Written by Charlotte Hill
Updated over a week ago

Why do I need to complete a Vaccine Preventable Disease (VPD) Evidence Form?

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Written by Charlotte Hill
Updated over a week ago