Below, we explain under what circumstances Siete reserves the right to cancel your benefits or take action on your account according to clause 10.2 of our General Terms and Conditions :
1. Failure to comply with requirements 🚫
If it is detected that you have failed to comply with any of the specific conditions, terms, or rules of the promotion or bonus you activated, you will be disqualified from the offer. In serious cases, this may include account closure and the loss of your entire balance.
2. Evidence of abuse or fraud 👥❌
Teamwork to manipulate results or secure wins is not allowed. If there is any suspicion or evidence of abuse, such as:
Cross-betting or recurring betting on the same sporting event by a group of customers or communities (regardless of whether the bets are winning or losing).
In these scenarios, we reserve the right to deprive the users involved of the entire bonus balance ( Bonus Money + Reserved Money ), in addition to invalidating and canceling all corresponding bets.
3. Lack of identity verification 🆔
For security purposes and to prevent identity theft or fraud, Siete reserves the right to request official documents from the customer to verify their identity at any time . Failure to present the requested documentation or providing false information will result in the immediate loss of your promotions.
📌 Recommendation: We encourage you to always read the Terms and Conditions of each promotion carefully before activating it to ensure a fun, transparent, and hassle-free gaming experience. 🌟
Do you have any questions about the status of your current bonus? Our support team is available to help you 24/7 via live chat! 🎧💬
Quote the exact article from the general terms and conditions
Article 10.2.
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In the event of non-compliance with any requirement of the Bonuses and Promotions, SIETE reserves the right to disqualify the User from the promotion and close their account with their entire existing balance. If there is any evidence of abuse or fraud, such as, for example, recurring bets on the same event by a group of clients, regardless of the outcome, SIETE reserves the right to deprive these Users of the Bonus Balance (Bonus Money + Reserved Money) and invalidate the corresponding bets. To prevent fraud, the company reserves the right to require the client to provide documents proving their identity at any time."