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Send e-mails from your own domain
Send e-mails from your own domain

Instructions to set up your own sending domain from within the web portal.

Updated over 11 months ago

This is not a free addition.

Please contact our support team via support@signhost.com for more information about implementation and pricing.

Signhost offers the option to send emails from you own domain instead of having the sender be displayed as noreply@signhost.com.

Step 1 - Add domain name

Log into your account, go to ‘Management’ > ‘Branding’, scroll down to ‘Custom sending domain’.

Enter the email address you want the sign request and reminder emails to be sent from in the box. Click ‘Add domain name’.

Important: You can only add a domain that corresponds with the domain of your login email address.

Step 2 - Update DNS records

The necessary DNS values are provided. Update your DNS records with the indicated values, make sure to copy the full value.

Depending on the hosting provider you may have to leave out the domain in the 'Name'. A trailing dot may also be required at the end of the CNAME-record. You can find this in the hosting provider's documentation.

When you have updated the DNS records click ‘Verify domain’.

If you are not able to edit your DNS records at this time, click ‘Back to branding’. You can go back to the 'Domain Name Values' page anytime by clicking ‘Retrieve domain values’ from the Branding page.

Step 3 - Verify domain

The state of the domain will be 'pending' untill the domain is fully verified. When the domain is pending, emails will be sent from noreply@signhost.com or the domain that is still verified. When the domain is verified, Signhost will start sending emails from that domain immediately.


Reset domain

To reset the custom domain, you have to enter the email address in the box and click ‘Reset’. Emails will then be sent from noreply@signhost.com again.

Our support team is happy to assist you via chat or via support@signhost.com

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