Each team that uses Siit has a specific e-mail address that turns all e-mails received there into requests.
If you organization is Acme, and you want to submit a request, you would use an address request@acme.siit-mail.com to submit requests.
Add more information to your request through e-mail
Ask a question, follow-up, or just let the teams know that they're doing an awesome job!
If you use e-mail as your notification channel you get periodic updates about the status of your request through e-mail.
If you want to add information to the request or respond to a mail, you can simply reply to one of the updates and the text will be added as a message to the request.