You've seen what we have to offer and you're interested, great! You may be wondering where to even start with setting up your order. Setting up your files to account for all details can be a grueling task, but we're here to make it easier for you!

Check out this guide to ensure that your files are issue free.


Acceptable File Formats:


First and foremost, you'll want to make sure that you're preparing your file in one of our acceptable file formats. We recommend saving as a .PDF if possible as vector art is always preferred for best print quality. We also accept the following files formats: .ai .eps .psd .jpeg (jpg) .tiff or .png.

Resolution and Color Mode:

If you're planning to submit vector files, then you don't have to worry about the image resolution. Vector files offer the best print quality. More familiar with pixel files? No worries, just make sure that the image resolution is at 300 ppi and no less. Orders with low resolution files will be placed on hold until we receive new files, slowing your turn-around.


This image is 300 DPI:

This image is 72 DPI:

You should always create and finalize your designs in CMYK color mode.

If you send us an RGB file, a color shift may occur and you may not be satisfied with your job.

This is in RGB:

This is in CMYK:

Setting Up Bleed:

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, a 0.0625" (1/16") bleed should be added per edge. As a result, the total bleed should be 0.125” (1/8"). Keep all text an additional 0.0625" inside the cut-line. Adding bleed preserves the finished look and the quality of the final product.

Be Mindful of These Colors:

A color shown in your design file is printed using the mixture of cyan, magenta, yellow and black, hence, CMYK. There are certain colors that will not print correctly when printed in CMYK, such as: gold, very dark colors such as navy blue, certain blues and purples, and bright fluorescent colors.
Generally, you want to ensure that your color build includes at least a 20% difference between the cyan and magenta values to help avoid a color shift.

Things to Remember:

The final production proof that is sent over for your review is our best interpretation of your files. It is extremely important to ensure that all of the following details are correct prior to approving your proof: spelling, content, grammar, and product/ add-on specifications. With all said, keep in mind that the color shown on your computer monitor is brighter than what will be printed, leaving us unable to guarantee a 100% color match between the color shown on your monitor in comparison to the color printed.

If you have any additional questions or concerns, please feel free to get in touch with one our chat agents, or call 888.678.9998.




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