In order to ensure that your card is valid, we pre-authorize new credit cards for the amount of $250.00 in the case of incidentals. This will only happen the first time you make a reservation with that card. It will be immediately refunded by Silofit, though it may take 3-5 business days for your bank to process the refund.

When adding a card to our platform, Stripe will send over a request to your issuing bank for either a $0.00 or a $1.00 authorization (different banks permit different amounts) to verify that the card is issued and the bank will allow it to be authorized.

Regardless of whether or not the authorization is declined, Stripe will reverse the authorization request immediately. However, even if the bank has declined the authorization, some members may still see an authorization for $1.00 on their credit card statement. The important thing to remember is that this is not a charge, and it will disappear from your statement; depending on the bank, it will be removed from your statement in a few business days.

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