Users can be adjusted through the “Manage Users” section of the “Settings” tab. There are two separate sections for users, “Enterprise Account Users” and “Facility Account Users”. 

Enterprise Account Users have access to the enterprise account level. The enterprise level offers two different roles, super admin and admin.

Super Admin - Access to enterprise account level, enterprise settings, and full access to all facility accounts

Admin - Access to enterprise account level, and full access to all facility accounts

Facility Account Users have access to the facility account level. 

To add/invite a user on the Enterprise level: 

  • Select the green “Add Team Member” 

  • Enter the name and email of the user you wish to invite

  • Select the Role (super admin or admin) from the drop down menu

  • Click the green “Add” button to send the invitation

To add/invite a user on the Facility Account level:

  • Click the green “Add Team Member” button

  • Enter the name and email of the user you wish to invite

  • Select the facility you’d like to give them access to from the dropdown menu

  • The “Select All” option will give the user access to all facilities

  • Click the green “Add” button to send the invitation

In the case an invited user has not responded and you’d like to resend the invitation, simply: 

  • Find the name of the user you’d like to reinvite

  • Click the blue “Resend Invite” button

If a user needs to be deleted: 

  • Find the name of the user you’d like to delete.

  • Click the red “Delete” button to remove the user

If you need to edit a user’s role, simply: 

  • Find the name of the user you’d like to edit.

  • Click the blue “Edit” button

  • Select the new role (Super Admin or Admin)

  • Click the green “Save” button

If you have any questions please contact our support team at credentialing@silversheet.com.

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