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How to Contact Customer Service 📞

Updated over 9 months ago

At Simly, we prioritize your satisfaction and aim to provide rapid and effective support. Here’s how you can reach out to our customer service team:


Contact Methods

WhatsApp (Preferred)

  • Open the Simly app.

  • Go to Profile.

  • Tap on Live Chat.

  • Select WhatsApp.

A default message containing your user ID will be generated. Pro Tip: Send this message as it allows us to help you more efficiently. 🚀

Email

Why Choose Simly Customer Service?

  • Rapid Response: Our customer care team is known for its quick and effective response times. ⏱️

  • Personalized Support: We strive to provide personalized assistance tailored to your specific needs. 💬


📲 Need further help? You can reach Simly Care directly from the app. Go to Profile > Live Chat for assistance.

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