Uninstalling the app doesn’t automatically cancel your subscription — you’ll still get charged. Please check your subscription status and cancel it in the app if you don't wish to get charged again (see the instructions below).
If you're subscription was purchased via App Store or Google Play Store, see this How to Cancel Your Subscription via the App Store (iOS) or Google Play (Android) article
If you don't see your subscription in your Simple app, Apple or Google account, 👉 read the "I can't see my subscription" article.
If you purchased your subscription or introductory plan on our website, here's how to cancel it:
Tap on the profile icon on the Home or Track tab (depending on the app version). It's located at the top right part of the screen; in some versions, the profile picture might appear on the left side.
2. Scroll down and tap Manage subscription:
3. On the next screen, tap the Manage Subscription button one more time.
4. You will be asked to provide the email address you used to subscribe to Simple and later verify it with a code sent to that email address. Please follow the steps suggested by the app.
5. You will be redirected to your profile page. To access your plan management area, please tap on the Plan Management.
6. On the next screen, you will see the page with your Simple Premium subscription details. Here, you have the option to pause or cancel your subscription by clicking on ‘Turn-off auto-renewal’:
7. After confirming a reason for cancellation in our cancellation survey, you will receive a confirmation message:
If you experience any issues with your subscription or want to share feedback with our team, please get in touch with our customer support by clicking on the widget in the lower right corner.