Skip to main content
Checking Your Test Status

How to track your shipment and see the status of your kit and testing.

Jorgen avatar
Written by Jorgen
Updated over a month ago

You can track your progress of your order every step of the way on your Account.

On your Account, you will be able to see the various stages of your order as it is prepared, shipped, tested, and reported back to you.

The different stages of your order and test status include:

  • Your order is on its way (tracking will be available on your Account)

  • Your package has been delivered to you

  • You've shipped your sample to the lab

  • The lab has received your sample and it's undergoing testing

  • Your results are ready and available on your Account

As the various statuses change, you'll also receive email notifications to provide updates.

Did this answer your question?