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Mobile App - App Crashing on my Galaxy Phone
Mobile App - App Crashing on my Galaxy Phone

Known issue where some apps may crash on Android Galaxy phones.

Duncan Boggs avatar
Written by Duncan Boggs
Updated over a week ago

If the Simpler Trading Mobile App, or any app, crashes on your Galaxy Phone, please try the following steps as a potential fix. 

  1. Go to Settings

  2. Apps/App Manager, Select the App that you are having issues with

  3. Tap on "Clear Data" and "Clear Cache"

  4. Restart your smartphone and test

 
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Mobile App - App Crashing on my iPhone / iPad

Mobile App - Supported devices and versions (compatibility)
https://intercom.help/simpler-trading/en/articles/3157776

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