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Tradestation - Error message "Account not enabled for this data"
Tradestation - Error message "Account not enabled for this data"

Triple Squeeze, Phoenix Finder, or other study calling ticker symbol(s) causes "Data request failed" error. Indicator not showing on chart.

Duncan Boggs avatar
Written by Duncan Boggs
Updated over 4 years ago

Bad / wrong ticker symbol

Entering a ticker symbol on a chart manually or adding a study that calls a ticker your account is not enabled to view produces the following error message.

Please note:

Authorization issues are different and result in an "User Run-Time" error, which is different than the above "Account not enabled" message.

Any study that looks up pre-defined symbols by the user can trigger the "Account not enabled" error if the symbol is not supported by the data feed the user currently has.

In this example, the Triple Squeeze is shown on the chart with the preset ticker symbols.

Replacing just one symbol, "SPY" with "$SPVA" in the settings of the Triple Squeeze causes the study not to show on the chart and produces and error message because the account used is not enabled for the data that supports that type of ticker.

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