Changing Version
You can update Sierra to the most current version, or roll back to a prior version because you have tried other troubleshooting without success.
For instance, if you load a pre-made workspace / chartbook and see blank charts, rolling back or forward the current version of Sierra Chart may provide a solution.
1 - Choose Previous Version
Click Help > Install Previous Version
Click Yes
2 - Choose Version
If choosing a specific prior version to roll back to, 2296 and 2130 are both valid version number for Sierra.
If choosing to update, choose Current Version.
3 - Login
Log back into Sierra when prompted.
4 - Check Version
Go to Help > About to see the current version installed to confirm the version is correct.
Sierra Charts - Loading a chart
Sierra Charts - Download and Open an account
Sierra Charts - Loading a chart produces error message