We ship all of our boxes 2nd Class with Royal Mail so please allow 2-4 working days from when your order was dispatched for delivery. Boxes are packed and handed to Royal Mail either the same day as ordering or the next working day when we are busy.
You can check your dispatch date in your Profile, in the Order History tab. (The boxes are designed to fit through the letterbox and don't require a signature so you don't need to be in when the box is delivered.)
For trial boxes: Have a look at the delivery timeline in your confirmation email and an updated one in your dispatch confirmation email for a more precise estimate.
If your box is taking longer than usual then get in touch! Be sure to include your full address so we can double check this and get a replacement sent out quickly if necessary!