There are two ways that you can have access to Loanapp:

The first page in Loanapp is the Setup Page - this is where you enter all the high-level detail about the application, and also add in your Applicants. On the side is a menu which allows you to click through to other sections in the application:

You can work through each of the sections of the application by clicking either on the side menu, or the navigation buttons at the top and bottom of each page. Below we will go through a high level summary of the Loanapp sections - for a full run through of completing data capture and the sections of Loanapp, please click here.

The Setup Page should be completed from your data transfer from your CRM. You will be warned that you need to complete any missing data when you try to leave the page:

When you have completed any missing data in the Setup page, continue to the Applicants Page.

The Applicants Page is where you will complete all the Household and Personal details for your applicants, including detail like their Employment:

You will find that if you try to leave this page and there is mandatory data that is still required, it will be highlighted.

You can complete the detail; or leave and come back if you aren't ready to complete the required detail.

Financial Position page captures the current Assets, Liabilities, Income and Expenses for your applicants:

This section should have been populated from your data in the CRM - you can open any of the established records by clicking on the 3 dots to check/edit the details:

And you can Add any new records by clicking Add in the relevant section:

Once you have completed the Applicants and Financial Position page, you will have a 'current picture' of your applicants. Next you will want to complete the detail of the security property and loan that you are applying for.

Loanapp is powered by a Products Engine that can be updated at any time by BCU. This means that the Products, Rates, Fees and product features will always be correct in Loanapp.

You will select your Product (or Products) in the Loan section:

Note that BCU also allows you to request Split Loans on the same application. To do this tick the "split loan" box, which will allow you to add product splits.

The BCU Loanapp is also powered by a Serviceability engine which is kept up to date with BCU serviceability logic. When you click through to the next page, you will get a serviceability outcome for your application:

The Compliance section is a set of 'interview' questions that capture more information about your Applicant/s understanding of their application, preferences, retirement plans and other important compliance details.

Note that most of this section is mandatory and must be completed in order to submit.

The Summary Page captures all of your application data on one page for quick review. If you notice anything that needs to be updated, an edit button on each section clicks you back through to the relevant area so that you can update the detail:

The next section will present to you any Application or Print Forms that are available to generate for your application. Print Forms can have conditional logic set on them so that they only appear when required. When you first get to this page, the documents will be listed but not yet generated:

You are able to generate and download each of these forms by clicking the Generate Documents button, which will generate the documents and make them available to view and download.

You can then send the Print forms to your applicants for review and signature. You will need to then upload the signed version into Supporting Documents (see below).

If you find some auto-populated data incorrect on a form - please make relevant changes in Loanapp and then click "regenerate" to get a fresh set of Print Forms.

The final section is the Submission section.

You will note at the bottom of the page a set of action buttons.

BCU requires you to generate and finalise your supporting documents checklist before Submitting your app. To generate the Supporting Documents Checklist, click the first button:

This supporting documents checklist will generate (open) on a new tab. The supporting documents checklist will be on the left, and you will upload your documents on the right, to then drag across to the checklist items on the left:

Upload your documents by clicking this button:

And drag your documents across to each checklist item:

For a full run through of the supporting documents functionality, please click here.

You will note the Submit button in Supporting Documents will tell you that you have to submit the Loanapp data before you can submit the supporting docs.

This is the submit flow that BCU requires:

Here's more detail on the submit process in supporting documents.

You'll note a button in supporting documents called Information Request. This is some great functionality that you can use to send a secure link to your applicant/s with a request for a specific (or even all) supporting docs that are required. This is an optional feature - for a run through of how Info Request works, click here.

Once you have submitted, if you open your Loanapp again you will note that you can view all of the sections but they are now not able to be edited.

As a broker partner of BCU, you are able to log in to their "Simpology Manager" at any time to check on the status of your deal. You will get an invite, your login will be your email, and you will need to set a password:

When you login, you will land on the Application Dashboard which lists all your applications to BCU:

For your submitted application, you can see the status, and have some controls to re-open Loanapp, by clicking on the three dots on a record line:

You can also click through to the Supporting documents and Information Request sections, which can be useful if you want to work in these sections without opening Loanapp.

If you need help while you are working on your Loanapp, remember you are able to click Live Chat to get help at any time by clicking the button the bottom right corner: