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Complete a Move Bank Loanapp

How to submit a Loanapp application to Move Bank

Written by Kate Gubbins
Updated over a week ago

This tutorial guides you through completing a loan application for submission to Move Bank.

If the Move Bank Loanapp is integrated in your aggregator CRM, skip the "Click New" step

Create a New Loanapp record

Click "New" to begin a new loan application in the Application Dashboard.

Start New Loan Application

Click "Start new loan application" to proceed to the loan application form.

Initiate Loan Application

The Setup Page

You will need to enter your high-level application details in the Setup Page. The Application section allows you to give the submission a title, add a Primary Purpose, and loan amount details:

Setup Page

Setup Applicants

Next you will add your applicants.

Add Applicant Information

Add all your applicants, and set as Borrowers or Guarantors

Add Applicants

Continue to Applicants Page

When you have completed the Setup Page, Click "Applicants" to complete the full detail for each of your applicants

Access Applicants Page

The Applicants Page

Complete Household section

The first section on the applicants page is the Household, which captures marital status, and the number of adults and dependants in the household

Complete Household section

Complete Applicant Details

Next you will complete the applicant personal details.

Complete Applicant Details

Complete Employment details

Applicant Employment details will be captured in this section

Open Employment Options

You will select PAYG, Self-Employed or Not Employed

Confirm Employment Status

Then enter the full details of employer and employment income

Complete Employment details

Complete Other Details

The Other Details section is important as it establishes applicant consent

Complete Other Details

Add Identification details

As a last step you are able to enter the details of your applicants Identification - at least one document is required, with the Drivers Licence the preferred document

Add Identification details

Click "Save" to save the entered applicant information.

Save Applicant Details

Continue to the Financial Position

Click "Financial position" to enter financial details.

Continue to the Financial Position

Banking Service

The Move Bank Loanapp includes an integrated illion bankstatements service to request your applicants bank statements and transaction data. This service is optional. There is a full knowledgebase article that has a closer look at this service.

Banking Service

Add any property assets

Click "Add" to enter the details of any existing properties owned by your applicants

Add any property assets

Link Mortgages

If there is a Mortgage against this property asset, you are able to enter the details here

Link Mortgages

Click "Done" to complete the loan entry process.

Complete Loan Entry

Add any Savings accounts

Add any existing savings accounts, including superannuation

Add any Savings accounts

Add Other Assets

Add any other assets such as motor vehicles, home contents

Add Other Assets

Add Liabilities

You are able to add any further liabilities such as credit cards

Add Liabilities

Click "Done" to finish entering financial details.

Complete Financial Entry

Add Declared Living Expenses

And finally, add the declared living expenses. Note that the Digital Living Expenses will be populated from the Banking Service, if you use it

Add Declared Living Expenses

Navigate to Loan Page

Continue to the Loan Page to set the details of your loan

Navigate to Loan Page

The Loan Page

Security Section

The first section of the Loan and Serviceability page is the security section - where you enter the details of your security property.

Access Financial Position Section

Note if this is a refinance, this section will be auto-completed by the data you entered in the Financial Position

Confirm Security

Loan Details Section

Next you will set the Loan Amount, Ownership and purpose for the loan

Select Purpose

Select Product

Then, as you enter the details of your required loan, the Loanapp product selector will filter the matching products for you to select.

Select Product

Select any features

Make sure you click any required features like redraw and offset, and then continue to Serviceability section

Access Serviceability Section

Continue to Serviceability Section

You will note that Loanapp requires you to complete an existing Move Bank serviceability calculator. Click through to Compliance

Access Compliance Section

The Compliance Section

Compliance is where you record your applicant understandings of the loan process, reasons for applying,

Compliance section

Select Preferences

Add detail as to how they will repay the loan should they retire before paying out

Select Preferences

Confirm Risk Explanation

Confirm their preferences which should match the selected product

Confirm Risk Explanation

Add Final Notes

Add any final notes

Open Additional Options

Navigate to Summary Page

Click "Go to Summary page" to review the application summary.

Navigate to Summary Page

Review your application data and return to loanapp to update anything

Access Documents Section

Go to the Documents Section

Go to the Documents section to generate application forms

Generate Documents

Download Documents

Which you can download once generated

Download Documents

Navigate to Submission Page

Click "Go to Submission page" to finalise the submission.

Navigate to Submission Page

Generate Document Checklist

On the Submission page, click "Generate document checklist" to create a checklist of required documents.

Generate Document Checklist

Supporting Documents Module

This will take you to the supporting documents module which will list all the required supporting documents to be uploaded to support your submission

Supporting Documents Module

Upload Documents

Click "Upload" to upload your supporting documents

Upload Document

Your uploaded documents will populate in the Documents Bucket.

Open Additional Options

Attach Documents

You can then drag documents across from the Document Bucket to the checklist requirements on the left

Attach Documents

See the full required documents

Click "Show All" to see all the required documents, or select a particular document category from the dropdown

Select Document Set

Continue to attach documents

Continue to attach documents to your checklist requirements.

Continue to attach documents

You cannot submit until all documents are uploaded

Move Bank require you to upload all required documents before submitting your application. If you try to submit before you have completed the checklist, you will get this error message

You cannot submit until all documents are uploaded

Finalise Upload

Go back to the supporting documents module; and upload documents to any outstanding category.

Finalise Upload

Submit your application

When you are ready, click "Proceed" to submit your application to Move Bank for Assessment

Submit your application

You can monitor and access your submitted application on Application Dashboard

Your submitted application will appear on your Application Dashboard with the status of Application Submitted. You can re-open your Loanapp record from the dashboard, and monitor assessment progress

You can monitor and access your submitted application on Application Dashboard

Live Chat

Remember that you have the Live Chat team to help you whenever you need it

Live Chat

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