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Mandatory Supporting Documents

How to understand that a supporting document is mandatory for Submission

Kate Gubbins avatar
Written by Kate Gubbins
Updated over 10 months ago

Lenders are able to configure whether particular supporting document requirements are mandatory (or not). Where a supporting document is mandatory, generally you will not be able to submit your application; or lenders will not start processing a submitted application, until all mandatory documents are provided.

How to identify Mandatory supporting documents items

Mandatory supporting documents will have a 'Mandatory' bubble visible against the listed requirement:

An individual document may be mandatory. In the following example, the Rates Notice for an existing property is mandatory, whereas the other documents required for an existing property are not mandatory:

A whole document category may be mandatory. In the following example, all documents requested for the PAYG employment of the applicant are mandatory:

Remember that mostly this is used where the Lender will allow some (all mandatory) documents to be submitted to get the assessment ball rolling - and then require all the rest when you have them.

If this is the case, the Lender will generally allow multiple supporting documents re-submissions. To find out more about supporting documents re-submissions, click here.

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