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Non-Standard Address Error
Non-Standard Address Error

This article outlines how to resolve the non-stanadard address errors.

Mo Safindi avatar
Written by Mo Safindi
Updated over 2 weeks ago

The "Non Standard Address" Validation Error is due the way it was importing via your CRM. The address may still be correct but would require re-adding it.

Please note: Re-adding the address from the preloaded addresses in the dropdown list will still get you an error, you must create a new entry using the "add street address" search function.


Applicant section: Current, previous or post-settlement address

  1. Find the address with the error

  2. Click the dropdown box

  3. Click on "Add Street Address" and add a new entry

  4. Re-enter the address

  5. You must do this for all entries including the second applicant

Post-settlement address

If your post-settlement address is the pre-approval security, please scroll down to "How to enter Pre-Approval address"

Once you enter the new AIP security, head back to the applicants tab and select this new security as the post-settlement address


Financial Position section: Assets, Employment

  1. Find the address with the error

  2. Delete the asset

  3. Click on "Add Street Address" (You must create a new address entry, do not use the existing entry)

  4. Re-enter the property address and all details

Employment

  1. Go into the employment income with the issue

  2. Click on the employer details in blue to find the address

  3. Click on the address dropdown

  4. Scroll down

  5. Click on "Add Street Address"

  6. Re-add the address with a new entry


Loan section: Security, Pre-approval

  1. Delete the security

  2. Click on Add +

  3. Click on "Add Street Address"


How to enter Pre-Approval address

  1. Remove the security

  2. Click on "Add +"

  3. Click Approval in principle "Yes"

  4. Click "Add Street Address"

  5. Type anything within the search bar then click away

  6. You'll now see the text "Can't find the address, click here"

  7. Click on "here"

  8. Add 1 TBA St with esitmated suburb,state and postcode

  9. Click "Set address" and "Go"

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