Granite uses Simpology to assess your applications - and they can use the Info Request functionality to send you an easy, convenient way to upload missing information, straight back to them.
How do I receive an Info Request from an Assessor?
If an assessor sends you an Info Request, you will get an email invite asking you to login and review what has been requested:
Your login credentials will be your email, and whatever password you have set for Simpology Manager. Note that as a broker, you will have only one login for Simpology Manager, across all lenders.
When you login with your Simpology Manager credentials, you will see the request waiting for you:
📱 💻 🖥️ Note that you can login in to Info Request on any device
If you click on the Info Request, you will see what has been requested:
and be able to upload document/s and add comments:
Once you click Submit, the documents will be sent straight back to the assessor in their assessment workflow.