Technical Issues
Troubleshooting guidance for common problems, including login issues, simulation errors, LMS integration, and device-specific challenges
11 articles
No sound in the simulations
I can't log in
Why isn't there any instruction for this simulation step?
How can I set or change my password?
The video quality is not good
Why isn't my time being logged correctly?
Frozen screen within a simulation
Mac scrolling issue in simulation Tools Panel
Missing Tools panel in the simulation
The system won't let me move on in the simulation
I can't find / select a tool in this simulation