Stripe Connect offers a versatile and robust solution for managing payments on our platform.
Stripe Payment Flows: Stripe Connect supports various payment flows, including direct charges, destination charges, and separate charges and transfers. This is how we operate an efficient store business for you and avoid additional administrative work on orders.
Check this out to better understand:
Getting started
How do I sign up for Stripe?
You can sign up for a Stripe account via Single Serve Merch's platform from the Primary Admin Account or within a specific store. Alternatively you can also sign up for Stripe and then connect your Stripe account to your Single Serve Merch store.
What is the process and how long will it take?
After you submit your application, for most businesses, the account approval process is nearly instantaneous and you will be able to accept payments right away. If Stripe needs more information about your business or expects a longer delay in approving your account, they will reach out to you immediately. Businesses on Stripe’s Restricted Business list commonly experience longer processing delays. If you are running a business that has trouble accepting payments online, we recommend reviewing Stripe’s Restricted Business documentation. If you’re not sure if your business falls into the categories listed here, reach out to Stripe Support.
What information and documents do I need to sign up for Stripe?
To sign up for an account, you’ll need an email address and password. To activate your account, Stripe will need details about your business and about you. Common follow-up requirements include photo identification documents and address verification. You can find a full list of requirements here.
Tip: Make sure you've added the website associated with the goods and services you're using Stripe for.
Why was my account rejected?
As Stripe provides financial services, there are a number of restrictions that they have to operate under. Stripe has outlined these in their Services Agreement, which they’ve tried to make as readable as possible. You can also read more detail on this here.
When should I contact Stripe and when should I contact my platform?
You can start with your platform for most questions. You can contact Stripe about questions such as:
Questions regarding a specific charge, refund, payout, or dispute
Account-related issues, including account lockouts
Using the Stripe Dashboard’s functionality and settings