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How to do a new credit check- "Enter Tenant info"

A quick guide on how to correctly enter tenant information when starting a new credit check.

Cigdem Kara avatar
Written by Cigdem Kara
Updated over 3 months ago

Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on "Order new report" on the top right corner of the page.

Step 2: Choose whether you would like to:

(A) Send an invitation to the tenant to fill out their information or
(B) If you already have the consent form, you can enter the information manually yourself.



Option B: If you choose to enter the tenant's information manually: "Enter Tenant Information"

Step 1: You will need to provide their

  • Name

  • Date of birth

  • Email

  • Phone number

  • Optional information includes SIN or a driver's license (for Canadian Applicants)

  • For US Applicants, the SSN number is mandatory.

  • Current address (their address is present on their government-issued photo ID)

  • Upload a consent file stating that the applicant has given consent to conduct a credit check; this is typically obtained from standard rental application forms.


    Step 2: Enter the address of the rental unit. You can edit an address, If required as well.

Please find attached the link for more information on how to order a report:

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