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How to do a new credit check- "Enter Tenant info"

A quick guide on how to correctly enter tenant information when starting a new credit check.

Cigdem Kara avatar
Written by Cigdem Kara
Updated over a month ago

Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on "Order new report" on the top right corner of the page.

Tenant reports with Order new report highlighted

Step 2: Choose whether you would like to:

(A) Send an invitation to the tenant to fill out their information or
(B) If you already have the consent form, you can enter the information manually yourself.

Order credit check and online record search



Option B: If you choose to enter the tenant's information manually: "Enter Tenant Information"

Step 1: You will need to provide their

  • Name

  • Date of birth

  • Email

  • Phone number

  • Optional information includes SIN or a driver's license (for Canadian Applicants)

  • For US Applicants, the SSN number is mandatory.

    Enter tenant information
  • Current address (their address is present on their government-issued photo ID)

  • Upload a consent file stating that the applicant has given consent to conduct a credit check; this is typically obtained from standard rental application forms.

    Tenant Address


    Step 2: Enter the address of the rental unit. You can edit an address, If required as well.

    Rental Unit with edit button highlighted

Please find attached the link for more information on how to order a report:

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