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How to Skip or Delay a Rent Collection Payment on SingleKey

skip or reschedule a rent payment

Cigdem Kara avatar
Written by Cigdem Kara
Updated over 2 months ago

Need to delay or skip a rent collection for the month? With SingleKey’s Rent Collection tool, you have the flexibility to manage upcoming payments with just a few clicks.

Here’s a step-by-step guide to help you skip or reschedule a rent payment:


🔄 Step-by-Step: Modify the Next Rent Payment

Step 1: Access Rent Collection
Log into your SingleKey account and navigate to the "Rent Collection" section.


Step 2: Open the Tenant’s Contract
Click on the tenant’s name to open their rent collection contract, then select the option “Modify next payment.”

Step 3: Choose to Reschedule or Skip
A pop-up window will appear with two options:

  • Reschedule

  • Skip



📅 Option 1: Reschedule the Payment (Delay)

To change the date of the upcoming rent collection (for the current month only):

  1. Click “Reschedule”

  2. Enter the new withdrawal date

  3. Click “Continue”

⚠️ Note: Your tenant will receive an email notification informing them of the new payment date.


🚫 Option 2: Skip the Payment

If you want to skip the rent payment for the month entirely:

  1. Click “Skip”

  2. Click “Continue”

Both you and your tenant will receive a confirmation email once the payment has been successfully skipped.


📚 Learn More & Get Support

For more details on our Rent Collection tool, visit:
🔗 https://www.singlekey.com/free-rent-collection/

Still have questions? We’re here to help:
📧 Email: info@singlekey.com

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