If you've reviewed your Walnut Tenant Insurance documents and noticed a different name listed under "Policyholder" or a start date that doesn’t match when you signed up, don’t worry — this is completely normal.
Let’s break it down:
Policyholder vs. Certificate Holder
Your insurance documents include two key sections, each serving a different purpose:
Policyholder
This refers to the organization that holds the group policy, typically listed as 2678562 Ontario Inc.
It’s an administrative name tied to the master policy and does not reflect your personal information.
Certificate Holder
This is you, the tenant!
Your name, rental address, and specific coverage details appear here.
This is the section that applies directly to your individual insurance.
Why the Start Date Might Look Off
If you're reviewing the policy wording document, you may see a start date that looks outdated or doesn't match when you purchased your coverage. That’s because:
The policy wording document shows the date when the group policy was originally created.
Your personal coverage start date is listed on your Certificate of Insurance — this is the correct document to refer to for your individual coverage timeline.
Quick Tip:
If you need to verify when your insurance begins, always refer to your Certificate of Insurance, not the general policy wording.