There are three tabs on the Commissions page, each tab has different payment statuses.
Jump to the tab that you want to learn more about:
Reconciled Statuses
The Reconciled tab is for payments that have been matched to a booking in Sion. Reconciled payments can have three statuses in Sion:
Reconciled - A payment has been assigned to a booking. Represented by the color green in the Reconciled tab.
Duplicate - A payment has been marked as a potential duplicate payment in the system. Represented by the color orange in the Reconciled tab.
Reversed - All or part of a payment has been returned to the sender. Represented by the color gray in the Reconciled tab.
You can tell a payment's status at a glance by noting the color panel to the left of every payment record.
Unreconciled Statuses
The Unreconciled tab has payments that have been saved in Sion but are not yet matched with a booking. Unreconciled payments can have three statuses:
Unmatched - The payments have not been matched to a booking.. Represented by the color gray in the Unreconciled tab.
Matched - The payments have a tentative match with a booking but the match has not been confirmed. Represented by the color light green in the Unreconciled tab.
Reconciled - The payments have been confirmed to match a booking. These payments will also show in the Reconciled tab with the same status.
Batches Statuses
The Batches tab is a record of batch payments that have been uploaded to Sion. Payments in the Batches tab can have two statuses:
Not Reconciled - A file has been uploaded to Sion, but has not yet been saved into the system. A batch must be reconciled before the information is saved into Sion. This status is represented by the color gray in the Batches tab.
Reconciled - A file uploaded to Sion has been reconciled and the payments have been saved in Sion’s system. The payments will appear in the Reconciled and Unreconciled tabs respectively. This status is represented by the color green in the Batches tab.
