Before you reconcile a batch of uploaded payments you have the option to match payments to bookings. Sion will try to auto-match as many of the payments to bookings as it can based on the columns you mapped.
The criteria used for auto-matching between a booking and payment is based on your reconciliation settings.
To match payments from batches, click the Batch tab on the Commissions page.
Click on the batch you want to work on.
On the batch page you can see tabs for the following:
All Payments - A record of every payment included in the file upload.
Matched - Payments that you have manually matched to a booking or that were auto-matched to a booking.
Unmatched - Payments that could not be auto-matched to a booking and need review. You can reconcile a batch with unmatched payments, they’ll just be an unreconciled payment.
Pending Review - Payments that require your attention before being brought into Sion. Payments might be a close but not definite match to one or more bookings or a zero dollar payment. You can click on the question mark (?) icons for more information about each section.
Match Payments
Start on the Unmatched tab. Here you will see payments that could not be auto-matched to a booking. Click on one of the payments and its details will appear in the right window.
You can see that the payment is unmatched and a list of bookings that Sion thinks could possibly match the payment. The green dots under the prices let you know the strength of the match. The more green dots, the more data points the payment shares with the booking.
You can click on the suggested bookings for more information on them. You can also use the search bar to look for other bookings you think the payment may be for.
If one of the suggested bookings matches the payment, click it and then select Match.
The payment will move over to the Matched tab.
Note: The payment will show as Matched in the Matched column whether it has been auto or manually matched. You can also see the status of Matched in the details.
You can follow the same process for payments in the Pending Review tab. Hover over the question mark (?) icon for each section if you need more information about why a payment is there.
Edit Payments
If you think the payment needs to be edited, for example you learned more information about it, click the pencil icon in the top right of the payment window.
Update any of the relevant information and then select Save Row.
Remove a Payment from a Batch
If you want to just remove one payment from a batch, click on the payment. In the payment window, click the circle icon in the top right. This will prevent the row from being imported into Sion when you reconcile a batch.
The payment will show as entirely grayed out under All Payments. To add the row back to the import, click on the payment and then select Import Row in the right window.
Remove All Matches
If you want to remove all matches, including auto-matches from a batch, click the down arrow next to the Recent Activity notice. Click Reset Matches in the dropdown.
To return the auto-matches, click Rerun Auto Match in the top right. You’ll be able to view the reconciliation settings used for auto-matches. Click Run Auto-Match to apply it.
When you’re done matching batch payments, you need to reconcile the batch. Until you reconcile, a batch of payments is not officially entered into Sion.