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Summer Release: Verified Suppliers
Summer Release: Verified Suppliers
Delfina Teran avatar
Written by Delfina Teran
Updated over 5 months ago

Verified Suppliers

Every Sion account now includes a list of Sion verified suppliers.

Verified suppliers contain verified and normalized company and contact information for easier communication and follow up. This means no more bad data or chasing down updated contact information.

You now have access to all Sion verified suppliers in your account, but you also have the option of adding your own billing and contact information to your supplier profiles.

Note: If you are a host agency and add new information to your supplier profiles it will also be available to your independent contractors (ICs).

Brands & Chains

Just like verified suppliers, every Sion account now includes verified brand and chain profiles. You can filter bookings by chain code and view suppliers by brand or chain.

As of now, you can't update contact or billing information for brands and chains, but we’re working on additional functionality and flexibility for these profiles. We'll have an update for you soon.

Location Filtering

You can now filter using updated location attributes. Find suppliers near an airport, or within a neighborhood (just not on the moon-yet!).

Production Reporting (Beta)

Compare revenue, commission, and booking volume performance by quarter or year against previous periods.

Available for all suppliers, brands, chains, and clients.

Preferred Programs (Beta)

Have you ever wanted to see and download all your bookings for your preferred programs? Now you can!

View and download supplier performance for 25+ preferred programs, including Virtuoso Preferred.

How to Use These Features

You can make bookings with verified suppliers today, just look for the verified badge.

Note: enhanced location filtering, preferred programs, brands and chains are only available for verified suppliers.

What Happens to Unverified Suppliers

Your unverified suppliers are still available in your Sion instance and will appear alongside the new verified suppliers.

Note: you will be able to merge your unverified supplier profiles with verified suppliers. You can start this process at any point. We’ve given you a head start by matching many of your unverified supplier profiles with the new verified suppliers. All you need to do is confirm these matches. Merging will assign all your bookings, payments, and contacts to the verified supplier. If this task sounds daunting, don’t worry, our support team is available to help.


Booking Window Updates

We have improved supplier search so you can find exactly what you’re looking for.

And something everyone has been asking for – suppliers now come with default commission rates and currencies.

Note: new bookings will use these values by default.

Suppliers and Clients at a Glance

Just like Bookings and Payments, now you can get a quick view of suppliers and clients without leaving the current page.

And we didn't drop client and supplier pages with this change, now you'll find the reporting charts alongside everything else you've come to expect from these pages.


Frequently Asked Questions

  • Do I need to edit my previously entered bookings to adjust my supplier from Manual to Verified?

You do not need to edit your previously entered bookings, but please do use Sion Verified Suppliers for all new bookings you create.

  • How do I convert my bookings created with a manual supplier to a verified profile?

You can use Sion’s suggestions to match your manual suppliers to Verified profiles. If you are part of a Host agency, it’s best to reach out to your admin team for further direction. Sion will merge bookings for agencies once suppliers are matched and approval has been given.

  • Will contact email addresses be available in Verified Supplier profiles for sending invoices?

Sion will provide contact suggestions for many Verified Suppliers. Host agencies can add their own contacts to Verified, or Manual suppliers. Contacts added by Host agencies will be viewable by ICs and subagents. ICs can also add their own contacts. These contacts will not be viewable or shareable across the agency, and will only be for that IC’s use.

  • Are all types of suppliers included in Verified Suppliers or is it just Hotels?

Sion has added additional Verified Suppliers - Airlines, DMCs, Tour Operators, Cruises, etc. In total, there are over 200,000 Sion Verified Supplier profiles.

  • How do I submit a supplier to Sion’s verified Supplier program?

If a supplier is not available in Sion’s Verified Supplier list, please email us at support@sioncentral.com, and we will provide additional information.

  • Is bulk merging available for both advisors and host agencies?

Bulk Merging is primarily designed for host agencies use, but it is available to everyone. Please check with your host agency before matching/merging.

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