How to reset your password
đ You can reset your password at any time by following this link: https://app.siro.ai/#/reset.
Enter your email address, click "Send reset link", and Siro will send an email with a link to complete your password reset. For security reasons, the link expires after a set period of time. Don't worry, you can always trigger another one!
Didn't receive the email?
Be aware that the message may take a few minutes to arrive, depending on your email provider. If you still aren't seeing it, check your spam/junk folder.
Other ways to sign in
Donât want to deal with a password? On the sign-in page you can also:
Get a one-time code by email
Use a passkey
Sign in with Google or Apple
If your organization requires two-factor authentication, youâll enter a code from an authenticator app (like Google Authenticator or Microsoft Authenticator). Text message codes arenât supported.
Does your company use single sign-on (SSO)?
If your company uses SSO (for example Okta or your Microsoft work account), you sign in with your company account, not a Siro password. Password-reset steps outlined above won't work for you.
On the web: enter your work email on the Siro sign-in page. Youâll be sent to your companyâs sign-in automatically.
In the mobile app: tap Log In, then enter your work email. You'll be sent to your company's sign-in automatically.
For admins
If you are an organization admin, you can send a password reset to someone in your organization:
1) Going to your Siro web dashboard (app.siro.ai)
2) Click on "Users" in the left sidebar
3) Select the user who needs a password reset
4) Click the three-dot button on that user's row
5) Hit "Send password reset"'
Send password reset only appears for people who have signed in to Siro before. For someone who never has, you'll see Resend invite email instead â that is the one to use.
They'll get an email with a link to Reset your password. If the link has expired, send a new one.
Managers who aren't admins can't send a reset â point your rep to the self-serve link at the top of this article, or ask your admin.
Have questions or need help?
Our Support team is here to assist. You can send us a message from the help menu in the mobile app, via the Get Help button at the bottom of the left sidebar on the web app, or send us an email at support@siro.ai.