Recordings
If you're on the Siro mobile app, you can access your recordings under Recordings, opened from the side menu (☰, top-left).
This is your personal library, which contains all of your recordings. You can quickly find what you're looking for by using the available filters on this page. Filters include the options to view recordings by team, show only Positive recordings, view only those shared to the feed, or view recordings with no CRM link.
Shared
In addition to your personal "Recordings" tab, the Recordings screen also has a Shared tab. Here you can see recordings that teammates have shared across your organization — a social feed for sales calls where you can learn from top performers.
Playlists
The final tab in Recordings contains playlists. These are curated sets of recordings designed to help you improve by highlighting your team's best moments - or just what interests you. Your playlists tab breaks down into three sections:
Shared Playlists: these playlists are curated by your manager or company leadership and shared across the organization.
Private Playlists: these playlists are specific to you. Try creating one to capture all of your best closes, or reviewing appointments where you felt like you could have done better.
Bookmarks: the bookmarks section automatically pulls key moments from your team's sales process, and organizes them thematically. Listening to bookmarks is a great way to understand how others on your team are approaching a particular step in your process.
Have questions or need help?
Our Support team is here to assist. You can send us a message from the help menu in the mobile app, via the Get Help button at the bottom of the left sidebar on the web app, or send us an email at support@siro.ai.