Ask Siro is available throughout the Siro web app. Ask Siro is your always-available AI assistant for finding answers, patterns, and coaching insights across recordings and your org's data.
Key features
Persistent Ask Siro entrypoint across the web app
Ask Siro is on every page. An Ask Siro bar sits at the bottom of the screen — type a question and the chat opens beside the page you're on. As you scroll, the bar shrinks to a small pill so it doesn't cover the page.
Ask Siro is the home page
When you log into the web app, Ask Siro is now the primary landing experience for everyone — reps, coaches, and admins alike.
Org-wide search and answers—regardless of context
Ask questions that span your entire organization's Siro data, even if you start from a specific screen. (Example: begin on a single recording, then ask "How are our top reps handling pricing objections this month?")
More consistent capabilities across entrypoints
The same "brain" powers multiple AI surfaces, reducing differences in quality and behavior depending on where you started.
One Ask Siro for recordings and your org
The same assistant answers whether you're asking about a single recording or your entire org.
Richer outputs
Ask Siro can return structured answers (including tables/charts when relevant), in addition to written analysis.
See your team's AI usage
The Ask Siro home page reports how many AI interactions you and your team logged this week, broken down by team and by person.
What Ask Siro can do
Ask Siro is designed to help you move faster than manual review by synthesizing your org's recorded conversations and related data.
Common outcomes:
Identify trends and themes across a team, region, or the full org
Find winning talk tracks (and the moments where they happen)
Diagnose why deals stall or get lost
Generate coaching plans and prioritized focus areas
Draft follow-ups (emails/texts) using real conversation context
Make changes in Siro for you, such as renaming a recording, assigning a roleplay, or creating a conversation type. It can only change what your role lets you change in the app (see Making changes with Ask Siro below).
Where to find Ask Siro in the web app
1) Ask Siro home page
For coaches, managers, and admins, the Ask Siro home page is the best place to ask broader questions that go beyond a single recording. Get back to it any time with Ask Siro at the top of the left sidebar.
Use this when:
You want patterns across reps, time periods, or teams
You're preparing for a team meeting or 1:1s
You're looking for "what's working" and "what's not" at scale
Tips
Start broad, then narrow: "What objections are most common this month?" → "Show examples for Rep A vs Rep B."
Ask for format: "Summarize in 5 bullets" or "Put this in a table by rep."
Your team's AI usage
The Ask Siro home page also shows an AI usage summary: AI interactions this week, how that compares with the week before, and a daily sparkline. Click it to expand.
The expanded panel breaks usage down by team (AI interactions by team) — click a team to see its members, and a person to see their week. Reps open on their own Your week with Siro view.
Everyone sees this, and you only ever see the scope your role allows: a rep sees their own activity, a coach sees the teams they coach, and an admin sees the whole organization.
The figure covers the last 7 complete days, and you can step back up to 3 earlier weeks.
How is my team using AI? opens Ask Siro on a ready-made prompt about your team's adoption — what gets used, what gets ignored, how teams compare, and who the power users and non-adopters are.
2) Ask from any page
Use the Ask Siro bar at the bottom of any page (Recordings, Scorecards, Search, Comments, etc.). You can still ask questions about a specific recording when you need to.
Use this when:
You need quick understanding of one conversation
You're writing follow-up notes
You're coaching a specific rep on a specific appointment
It's helpful to have more context in front of you while asking Siro a question (i.e. while viewing a transcript,
How it works:
From any page, type your question in the Ask Siro bar at the bottom of the screen. The chat opens beside the page you're on. At the top of the chat you can start a New chat, Open in full screen, Minimize it, or Close chat.
Ask your question
You will see pre-populated questions as jumping off points
Ask Siro knows which page you are on, and can pull the relevant context or recording details
Review the response, then ask follow-ups (Ask Siro will keep conversational context)
Find a past chat
Click the clock icon at the end of the Ask Siro row in the left sidebar to open Recent chats. Chats are grouped by Today, Yesterday, Last week and Older, and you can search them by title. Click ⋯ on any chat to Rename or Delete it. Deleting is permanent. To start fresh, click New chat at the top of the chat.
Web Search
Ask Siro can add live results from the internet to its answer, which is useful for market trends, competitors or industry benchmarks. Click the Tools icon (sliders) at the bottom-left of the message box and turn on Web search. It’s off by default, and you choose it for yourself.
Voice mode
You can talk to Ask Siro instead of typing. Voice mode opens a live voice call, so you can ask your questions hands-free and follow along as Siro listens and responds.
How to start a voice call
Open Ask Siro (type in the Ask Siro bar at the bottom of any page, or go to the Ask Siro home page).
With the message box empty, click the Voice button in the chat composer.
Speak naturally. While the call is live, the message box turns into a moving microphone-level meter, so you can see Siro is hearing you. It dims while your microphone is muted.
Use Mute microphone / Unmute microphone to toggle your mic, and click End to hang up the call.
Siro can play the recording, not just describe it
During a voice call you can ask to hear an example — for instance, "play me how she handled the price objection" — and Ask Siro will set the moment up, play the actual audio from the recording, then pick the conversation back up.
Clips are short: usually 30 seconds or less, and never more than a minute.
Siro plays one clip per response, threaded into what it's saying.
You only hear audio from recordings you already have access to.
If Siro says it didn't catch that
If Siro answers "Sorry — I didn't catch that. Could you say that again?", that is Siro failing to complete that one turn — not a problem with your microphone or with how clearly you spoke.
Just ask again. The call is still connected and keeps everything you have discussed so far, so repeating the question is usually all it takes.
If it happens two or three times in a row, click End and start a new voice call.
If it keeps happening after that, contact Support.
There is no need to check your microphone or speak louder for this message — it is not a listening problem.
Notes
The Voice button is unavailable while a recording is in progress — you'll see "Microphone is in use by an active recording". Finish the recording to use voice.
If Siro replies that it didn't catch you, repeat the question — the call stays live. Restart the call only if it repeats.
Memory
Ask Siro can carry context between chats. In Personal Settings → Ask Siro, under Memory, two switches control it: Search and reference chats lets Siro look through your past chats for relevant detail, and Generate memories from chats lets it write memories from your chats overnight.
What Siro remembers about you and Recurring themes list what Siro has kept. You can delete any entry, though a similar detail can be remembered again from a later chat. You can also tell Siro in a chat to remember or forget something; when it saves something new you'll see Memory updated under its answer.
Memories are private to you and belong to the organization you're in. If you work in more than one organization, you can promote a memory so it follows you everywhere (it shows a Global badge), or demote it again.
Work with your email (Outlook)
Connect your Outlook mailbox in Personal Settings and Ask Siro can find and read your emails, write drafts, and send emails for you. You choose which of these it’s allowed to do, and your organization can turn any of them off. Sending waits a moment, so you can ask Ask Siro to cancel. Gmail isn’t supported yet.
Making changes with Ask Siro
Ask for the change you want in plain words, for example "Rename my 2pm call to Smith roof estimate". Before it changes anything, Ask Siro shows a short description of the change and asks Do you want to proceed with this change? Click Yes to make it or No to cancel.
If Ask Siro has several changes ready at once, you approve them together with one Yes or No.
Changes take effect right away, so read the description before you click Yes. To reverse a change, ask Ask Siro to undo it.
Ask Siro acts as you: it can only make the changes your role lets you make in the app.
To skip the confirmation, turn on Auto-approve actions in Personal Settings → Ask Siro → Actions. Ask Siro then makes changes without asking first.
How to use Ask Siro (best practices)
Start with suggested prompts
Ask Siro may surface suggested questions to help you get value quickly. These are a fast way to:
Get a summary / "catch me up"
Identify strengths and opportunities
Pull actionable next steps
Ask precise questions
Specific questions lead to better answers:
Better: "What objections did the customer raise about price, and how did the rep respond?"
Worse: "How did it go?"
Use "escape hatches" intentionally
Even if you begin in a recording, you can ask broader questions:
"Compare this rep's objection handling to our top performers."
"What are the top 3 reasons deals are stalling this week across my team?"
"Which reps need coaching on close, and what should I do next?"
Trust, then verify
Ask Siro responses may include citations/timestamps and links back to the underlying source so you can quickly validate important details.
Example questions
Coaching & performance
"Who needs my help the most this week, and why?"
"Generate a coaching plan for me for the next 7 days."
"What are the top skills our team is struggling with this month?"
"How are top performers handling the price objection? Include a few examples."
Deal inspection
"Why did this deal stall?"
"What did the customer say they cared about most?"
"What next steps were agreed to, and who owns them?"
Enablement & training
"Find 5 strong examples of reps setting the agenda early."
"What language do our best reps use to create urgency without being pushy?"
"What are the most common competitor mentions, and how do we respond?"
Notes on access & availability
Most reps, coaches, and admins have access to Ask Siro.
Specific capabilities and data visibility can vary by your org's configuration and permissions.
Ask Siro relies on processed recordings and transcripts; if a recording has limited transcript data, answers may be limited.
The AI usage summary on the Ask Siro home page is visible to everyone, scoped by role: a rep sees their own activity, a coach the teams they coach, and an admin the whole organization.
Making changes with Ask Siro is available to everyone and follows your permissions: if you can't do something in the app, Ask Siro can't do it for you either.