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Tracking your User Engagement Score

Updated over 2 months ago

Use the Engagement Score to see if you are engaged in your Health & Safety


What is an Engagement Score?

An Engagement Score is a score that's given to you based on the way you are engaging with and using the App. The score will continue to get higher based on the more you interact with key areas of the App. It will also decrease on days when activity is low.

Note: You can only view the Engagement score for the current month and last month


Where to view the Engagement Score?

How to see your Engagement Score?

  1. Go to your Mobile Home Page to view your Engagement Score

  2. Click the Engagement Score to see a breakdown of your score & patterns from previous months


How is the Engagement Score calculated?

The Engagement Score calculates a Users average engagement across active days in a month.

Check-Ins

The number of times the user has Checked In this month

Check Outs

The number of times the user has Checked Out this month

Completed Forms

The number of forms where all required questions have been answered this month

Draft Forms

The number of forms where the form was saved, but there were required questions still to be completed

Hazard Acknowledgements

The number of times they've acknowledged Hazards on the Hazard Board

Active Days

This indicates anytime the App has been opened and the User has interacted with any feature on the App

Actions Created

Number of Corrective Actions this User has made

Actions Completed

Number of Corrective Actions this User has marked as Complete

The Score counts the activities above, multiplies them by 10, and divides them by the number of active days in the month so far. If a User is not active in a day their score will not change, this is to allow for the fact that Users may not work every day of the month.


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