Tracking of transport from the ocean and air visibility engine relies on data gathered from various sources such as carriers, vessel terminals, container terminals, and others.
If the transport does not receive any tracking updates continuously for a configurable number of days, the transport tracking will be force closed due to lack of data. There are two scenarios for this:
If a transport is received from the customer and there is not a single tracking update, the transport will be force closed after a specified number of days.
If a transport is received from the customer and there are partial tracking updates for a few days followed by no updates, the transport will be force closed after a specified number of days.