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How to forward shipments

Let your subcontractors assign their own shipments - simply forward them !

M
Written by Manuela Rott
Updated over 2 years ago

You will find the following information here

  • Prerequisites for forwarding shipments

  • Forwarding a shipment on Visibility Hub

  • Subcontractor notification

Prerequisites for forwarding shipments

  1. Invite your subcontractors to join Visibility Hub with a simple referral link. How to do that ? You can read all about it here.

  2. The subcontractors need to finish the Visibility Hub integration process. Afterwards you will be able to forward them transports.

Forwarding a shipment to your subcontractor on Visibility Hub

After all prerequisites are met, you will be able forward a shipment to your subcontractor on Visibility Hub.

  1. Click on Allocate to open the assignment window

  2. Click on forward to subcontractor

  3. Select the subcontractor to which you want to forward the shipment to from the drop-down menu

  4. Click on forward to confirm


Subcontractor e-mail notification

Your subcontractor will receive an e-mail notification that you have forwarded a shipment to them.

  • By clicking on Log in to Visibility Hub the subcontractor will get directly redirected to the selected shipment and can then assign a vehicle

  • Here you can find more on how to assign vehicles


Please note : Only the subcontractor's truck plate will be shown to your customer !
The subcontractor name will not be displayed to him.

Should you encounter any difficulties, please feel free to reach out to us !

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