ControlTower now enables you to assign a specific user to a transport. The user can either assign him/herself or other users who are registered on the same platform. This allows for better collaboration, and helps users to prioritize based on their areas of responsibility.

Assign user

A user can be assigned in the transport list view, or in the transport details view. In the transport list view a user can click the "assignee" field and assign a user to it. If the user has opened a transport in the transport details view, the user can click the select "assignee" and add a user name.
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Filter by user

Assignee is also available as a filtering option, and allows users to filter based on their own name or others.
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Dashboard support

"assignee" is also supported in the dashboard widget creator.

Why is this feature valuable?

It improves the collaboration within logistics teams, and makes it possible for users to focus on their priorities e.g. a certain lane, location etc. It supports you to surface priorities i.e. if one user wishes to escalate a transport status to another user.

Use Case

A supply chain manager is looking through the list of delayed transports and identifies some transports that are critical for resolution. To ensure that these are not missed or overlooked, the user assigns the transports to his colleague, who will see them in his dashboard and follow up on the specified transports.