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Stop Tracking Functionality
Stop Tracking Functionality

You can now manually stop the tracking of a transport in case it didn't stop automatically

Daniel Cabezas avatar
Written by Daniel Cabezas
Updated over a week ago

You can now stop the tracking of a transport e.g. in case the tracking did not stop automatically. A tour can be aborted by any company that is part of the tour forwarding chain.

That is, if shipper X has goods delivered by carrier Y who has subcontracted to carrier Z, then users from X, Y, Z can abort a tour.

Important: Only a working tour can be aborted.

When a user clicks "stop tracking", the transport will change its status to "aborted", and the tour status will change to "cancelled". All history for the tour is maintained, so if a user opens the tour details view, after "stop tracking", all tour information is available up until the time when the tracking stopped.

The "stop tracking" is captured with a time-stamp in the event log.

Once the tracking is stopped, it cannot be undone.

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