What admin users are for
Create an admin user for each person who needs to manage the workspace itself: configuring the data model, managing users and suppliers, running imports, and overseeing every workflow. Admins are not scoped to specific suppliers, so they see everything in the workspace. People who only review and approve supplier data should be Retailer users instead, and people at supplier companies should be Supplier users.
Who can create admin users
Admins create other admin users under System then Users in the left navigation.
Creating an admin user
Go to System then Users in the left navigation.
Click New user.
Enter the person’s Full Name and Email Address.
Set User Role to Admin.
Switch on the permissions and notifications the user needs (see below).
Click Create User.
There is no Assigned Suppliers field for admins. Admin users see all suppliers and all items in the workspace.
Choosing permissions and notifications for an admin
Admins have a longer list of options in the Permissions & Notifications section than supplier and retailer users. They fall into three groups: feature access, notifications, and AI permissions.
Feature access settings
PIM Access: gives the user access to the PIM feature.
ETIM Access: gives the user access to the ETIM onboarding feature.
Backend Import: gives the user access to backend import, a more technical route for importing data into SKULaunch.
Notification settings
Email Notifications: sends the user a daily email summarising the status of items, for example items that have been requested or approved.
Comment Emails: sends the user an email when someone comments on an item.
Supplier Notifications: sends the user daily email updates about supplier activities.
Retailer Notifications: sends the user daily email updates about retailer activities.
AI permission settings
AI Suggestion Access: lets the user use AI-powered attribute suggestions when managing the data model. The suggestions appear in taxonomy end node management, where AI proposes attributes for a node.
Improvement Access: lets the user use the attribute improvement tools, which improve existing attributes, their lists of values and their descriptions with AI.
Partial AI Access: restricts the user’s AI settings access to prompts only. With this on, the user can edit the prompts on content fields but cannot change the rest of the AI configuration.
Recommended settings for a typical admin
The standard setup for an admin is to switch on Email Notifications, Comment Emails, Supplier Notifications, Retailer Notifications, AI Suggestion Access and Improvement Access. Then enable PIM Access or ETIM Access depending on which workflows the admin oversees, and Backend Import only for admins who handle technical imports.
What happens after you create an admin user
When you click Create User, SKULaunch sends an invite email to the user. The user clicks the link in the email, logs in with the temporary password, and sets their own password. This verifies the account.
The Users list shows each account’s Activation and Verification status. A newly created user shows as Active but Unverified until they complete the invite link. Once verified, the user can also sign in using a magic link instead of their password. Magic link login is only available to verified users.
Things to watch out for
Partial AI Access is a restriction, not a grant. Switching it on limits the user to editing prompts on content fields within AI settings. Leave it off for admins who need to manage the full AI configuration.
Admins see everything. There is no supplier scoping on the Admin role. If someone should only see certain suppliers’ items, make them a Retailer user with the right Assigned Suppliers instead.
Unverified users cannot use magic link login. If the magic link is not working for someone, check the Verification column in the Users list. They need to complete the invite email first.