Processing Refunds within the Application
Tap on the Transactions tab at the bottom of your screen.
2. Tap on the transaction you wish to refund. A menu wheel will appear.
3. Scroll down to 'Issue Refund'
4. Select 'Ok'
5. Then select 'Other Amount' for a partial refund or select 'Refund Full Amount' if you want to refund the entire transaction.
Processing Refunds within Web Dashboard
1. Navigate to 'Transaction List',
2. Locate the transaction you wish to refund.
3. Select the icon that looks like two arrows pointing in opposite directions to start the process.
4. Select 'Full Refund' or 'Custom Amount' and enter the amount to be refunded.
5. Select 'Proceed Refund' and your refund will be processed.
Please note that cash refunds cannot be processed on the web dashboard.
They must be processed through the application.