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How Can I Request Payments From Customers?
How Can I Request Payments From Customers?

Using Requestz by Sky allows merchants to request payments via email or text message.

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Written by Lynn Weber
Updated over a year ago

Requestz by Sky

Request Payments on the Go

Have you ever run into a situation where a customer gets all their items scanned, then realizes they’ve forgotten their card? We’ve seen it time and time again where small businesses have their PayPal link or Venmo code at the register. This creates a problem of collecting payments outside of your POS system. That could lead to accounting problems if you forget to reconcile your books.

If your business operates in the field or takes appointments, you can use the Request function to take deposits or limit your staff’s interaction with credit cards by sending all payment requests and invoices by text or email.

Requestz by Sky is a “bolt-on” component built in Sky’s Operations Suite, which makes it EZ to request payment from your customers. All you need is an email or mobile number. Your customer can pay by clicking the link and using a stored payment method in their cell phone. This feature allows you to keep all of your transactions in one place. Let’s look at how businesses can utilize this feature.

Retail Stores

The scenario listed in our introduction pretty much sets the scene. Customer forgets card, can’t pay, your retail store loses a sale. Inside Sky’s Cloud POS, it is simple to switch from a credit card transaction to requesting a payment right in the checkout screen. Your customer receives the link instantly allowing them to pay with a credit card stored in their phone.

Property Managers

Most rental property owners are collecting their rent payments via some form of request, whether it be PayPal or Venmo. Therefore, Requestz by Sky is the perfect solution for this industry. Property Manager using Sky’s Operations Suite have the ability to store their renters info, keep a card on file and set up recurring payments with subscriptions. However, most property managers know that collecting rent payments isn’t always a science, including the due date. Requests allow property managers to request payment ahead of the due date, allowing renters the flexibility to pay at their convenience rather than a recurring date.

Service Businesses

The list of service businesses that can utilize Requestz by Sky is almost endless. Lawn Care Services can send a request for their weekly mow and trim. Musicians can send a request for payment from their students for lessons or a venue to pay for an upcoming performance. Catering Services can request down payment for events such weddings, private parties and special events. If you provide a service, you can request a payment.

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