Skip to main content
All CollectionsKnowledge Base
๐Ÿ”’ Security Tips: Protect Your Skye Wallet Account
๐Ÿ”’ Security Tips: Protect Your Skye Wallet Account

Has Your Account Been Compromised? Hereโ€™s What to Do!

Eddy avatar
Written by Eddy
Updated today

If you suspect that your Skye Wallet account has been compromised, act immediately to recover it and secure your assets. Follow these steps:
โ€‹

๐Ÿšจ Step 1: Act Fast!

The quicker you respond, the less damage an attacker can do. Donโ€™t wait, take action now!
โ€‹

๐Ÿ”‘ Step 2: Change Your Password

  • If you think your password has been exposed, change it immediately.

  • Use a strong, unique password that you havenโ€™t used before.

  • Consider a password manager to store complex passwords securely.

๐Ÿ“ž Step 3: Contact Support

  • Reach out to Skye Wallet Support and report the issue.

  • Clearly explain your situation so they can take action (such as freezing your account).

๐Ÿ†” Step 4: Provide Proof of Ownership

  • You may need to verify your identity by providing a government-issued ID and/or a live image of yourself.

๐Ÿ‘€ Step 5: Monitor Your Account

  • Regularly check your transaction history to spot any unauthorized activity.

  • If you see anything suspicious, report it immediately.


๐Ÿ›ก๏ธ Stay Safe: Prevent Future Attacks

  • Use Strong Passwords โ€“ Avoid weak or reused passwords.

  • Enable Fingerprint Authentication โ€“ Adds an extra layer of security.

  • Beware of Phishing Scams โ€“ Always double-check links and emails before clicking.

๐Ÿ” Your Security = Our Priority

At Skye Wallet, weโ€™re committed to keeping your assets safe. Stay vigilant, stay secure, we got you! ๐Ÿ˜‰

Did this answer your question?