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Timecards

Edit, delete and update timecards

Written by Emma

Note: You will need Customer Hub credentials, as well as be the manager of your department and have the Manage Schedules and Manage Timecards permissions in Workforce Management to complete this task.

Timecards will be automatically added from the POS into Workforce. You can find them on the Timecards/Payroll tab.

Edit Timecards

  1. Begin by logging in to Customer Hub, then navigating to Workforce > Timecards/Payroll.

  2. Click on a timecard from the list to open the Timecard details screen.

  3. Edit

    1. Job,

    2. Timecard Status,

    3. Date and Time,

    4. Cash Tips,

    5. Gross Sales, and

    6. Net Sales

  4. Save

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Add Timecard Details

Depending on the Attendance Settings of your location, the 'Add another detail' option will allow the following to be added to a timecard:

  • Breaks

  • Allowances

  • Manager notes

Edit multiple timecards in a row

  • Use the left arrow to select the previous Timecard.

  • Use the right arrow to select the next Timecard.

Moving between timecards is based on the results of timecards returned for the specific filter that the user has applied.

View Timecard Details

Select View Full Details for a read-only view of all timecard details.

Note: The cost breakdown section is only visible to managers that have 'Manage Sales and Labor Costs' sub-permission assigned.

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Delete a Timecard

  • Timecards can be deleted in bulk from the listing page.

  • Additionally, a selected timecard can be deleted individually.

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Undo Timecard Edits

Revert to Actuals

When a manager has manually adjusted the actual clock events for a timecard, these edits can be undone with the original actuals reinstated.

  1. Hover over the clock icon for the selected timecard.

  2. Click the Revert to actual option.

  3. Confirm the change.

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