Navigation
Begin by logging in to Customer Hub, then navigating to Workforce > Scheduler.
Note: You will need Customer Hub credentials and administrator privileges, as well as be the manager of your department and have the Manage Schedules permission in Workforce Management to complete this task.
Navigate to Settings > Compliance > Labor rules > Penalty Hours.
Toggle the switch next to Penalty Hours on.
After toggling the switch on, you will be able to choose the days of the week to set penalty hours and a pay rate for those hours.
Once done, click Done.